Return Policy

 

At Nourz Modest Boutique, we want to ensure you are happy with your purchase. We accept returns of unworn, undamaged, and unwashed merchandise within seven (7) days of receiving your order, except final sale items and gift card purchases. 

Request a Return

Return requests are accepted within seven (7) days of receiving your order by reaching out to our support team at info@nourzmb.com. The items must be unworn, undamaged, and in their original packaging with all tags attached. Any alterations will void the return policy. 

Once you request a return by reaching out to our team, you will receive a return shipping label. You will need to return your shipment within seven (7) days of receiving the return label. Customers are responsible for the return shipping costs. 

Once your item arrives at our warehouse and is approved for a refund upon the inspection clearance, we will process your return within 4-5 business days. Your refund will be issued to your original payment method. Please note that it may take additional time for your bank to process the refund.

Damaged Items

If, on the rare occasion, you happen to receive a damaged item, please contact our support team at info@nourzmb.com. Be sure to include your order number and photos of the damaged item so that we can better assist you.

Disclaimer: Please note that Nourz Modest Boutique is not responsible for shipping fees or lost returns.